[{"data":1,"prerenderedAt":555},["ShallowReactive",2],{"products":3,"site-navigation":30,"site-settings":90,"legal-\u002Flegal\u002Fprivacy-notice":109},[4,22],{"path":5,"title":6,"summary":7,"order":8,"eyebrow":9,"image":10,"features":13,"callToAction":19},"\u002Fproducts\u002Fopcela-quality","Opcela Quality","Quality approvals raised from live process data, on your own hardware.",10,"Quality management",{"src":11,"alt":12},"\u002Fimages\u002Fproducts\u002Fopcela-quality-dashboard.svg","An illustration of the Opcela Quality dashboard, drawn to the product's own layout and filled with example data: four figures across the top, an approval volume chart and a downtime chart, and lists of stale tags and approvals waiting",[14,15,16,17,18],"Tag values by OPC-UA subscription, from one or more servers","Workflows and the conditions that start them, all set up on screen","Approvals to a named person by email, SMS or WhatsApp","Dashboards and reports, behind role-based access","An append-only record of configuration changes and decisions",{"label":20,"to":21},"Talk to us","\u002Fcontact",{"path":23,"title":24,"summary":25,"order":26,"eyebrow":27,"image":28,"features":28,"callToAction":29},"\u002Fproducts\u002Fbespoke-software","Bespoke Software","Software written to fit a process nothing off the shelf fits.",20,"Engineering",null,{"label":20,"to":21},{"primary":31,"callToAction":47,"footer":50,"legal":69},[32,42],{"label":33,"external":34,"items":35,"attributes":28},"Products",false,[36,39],{"label":6,"to":5,"external":34,"items":37,"attributes":38},[],{"to":5},{"label":24,"to":23,"external":34,"items":40,"attributes":41},[],{"to":23},{"label":43,"to":44,"external":34,"items":45,"attributes":46},"About","\u002Fabout",[],{"to":44},{"label":20,"to":21,"external":34,"items":48,"attributes":49},[],{"to":21},[51,59],{"heading":33,"links":52},[53,56],{"label":6,"to":5,"external":34,"items":54,"attributes":55},[],{"to":5},{"label":24,"to":23,"external":34,"items":57,"attributes":58},[],{"to":23},{"heading":60,"links":61},"Company",[62,65],{"label":43,"to":44,"external":34,"items":63,"attributes":64},[],{"to":44},{"label":66,"to":21,"external":34,"items":67,"attributes":68},"Contact",[],{"to":21},[70,75,80,85],{"label":71,"to":72,"external":34,"items":73,"attributes":74},"Privacy notice","\u002Flegal\u002Fprivacy-notice",[],{"to":72},{"label":76,"to":77,"external":34,"items":78,"attributes":79},"Cookies and storage","\u002Flegal\u002Fcookies-and-storage",[],{"to":77},{"label":81,"to":82,"external":34,"items":83,"attributes":84},"Terms of use","\u002Flegal\u002Fterms-of-use",[],{"to":82},{"label":86,"to":87,"external":34,"items":88,"attributes":89},"Accessibility","\u002Flegal\u002Faccessibility-statement",[],{"to":87},{"id":91,"contactAddress":92,"contactEmail":97,"contactPhone":98,"description":99,"entity":28,"extension":100,"footerNote":28,"meta":101,"privacyEmail":28,"responsePromise":102,"shareImage":103,"siteName":105,"social":28,"stem":106,"tagline":107,"__hash__":108},"settings\u002Fsettings.yml",[93,94,95,96],"37 Southfield Drive","Hull","HU14 3DU","UK","enquiries@opcela.co.uk","+44 7359 857344","Opcela builds precision engineering software for organisations that cannot afford to guess. Talk to us about what you are trying to measure.","yml",{},"We reply to every enquiry within one working day.",{"src":104,"alt":105},"\u002Fsocial-share.png","Opcela","settings","Precision engineering software","Mfzv2Mrd8IIM-RXygo-esP7Ghz1HDAoLUSz4Ywl2Sgk",{"id":110,"title":71,"body":111,"contactPoint":28,"description":546,"effectiveFrom":547,"effectiveFromLabel":548,"extension":549,"meta":550,"navigation":551,"order":8,"path":72,"published":34,"seo":552,"stem":553,"__hash__":554},"legal\u002Flegal\u002Fprivacy-notice.md",{"type":112,"value":113,"toc":529},"minimark",[114,118,123,129,132,135,138,142,148,213,216,219,225,229,232,266,272,275,289,292,296,302,309,316,319,325,329,332,375,378,381,386,393,397,400,430,433,436,440,443,475,481,487,493,497,500,515,519,522,526],[115,116,117],"p",{},"This notice describes what happens to personal data that reaches us through this website. It\nis written against what the site actually does rather than from a template, and it is\nrevised in the same change as anything it describes.",[119,120,122],"h2",{"id":121},"who-is-responsible-for-your-details","Who is responsible for your details",[115,124,125,128],{},[126,127,105],"strong",{}," is the controller of the personal data described here, which means that Opcela\ndecides why it is used and how.",[115,130,131],{},"Opcela is not yet a registered company. It is being formed as Opcela Software Ltd, and on\nthe day it is incorporated this notice will name the company and its registered details will\nappear at the foot of every page. Until then there is no company number to give, and nothing\non this site claims one.",[115,133,134],{},"Where to write about anything in this notice is at the end of it.",[115,136,137],{},"This notice, and the way your details are handled, are governed by the law of England and\nWales.",[119,139,141],{"id":140},"what-we-collect-and-only-what","What we collect, and only what",[115,143,144,147],{},[126,145,146],{},"One route into this site collects personal data: the contact form."," It asks for four\nthings, and nothing on the site asks for anything else.",[149,150,151,167],"table",{},[152,153,154],"thead",{},[155,156,157,161,164],"tr",{},[158,159,160],"th",{},"What we ask for",[158,162,163],{},"Do you have to give it",[158,165,166],{},"Why we ask",[168,169,170,182,192,203],"tbody",{},[155,171,172,176,179],{},[173,174,175],"td",{},"Your name",[173,177,178],{},"Yes",[173,180,181],{},"So a reply can be addressed to a person",[155,183,184,187,189],{},[173,185,186],{},"Your work email address",[173,188,178],{},[173,190,191],{},"So there is somewhere to reply to",[155,193,194,197,200],{},[173,195,196],{},"Your company",[173,198,199],{},"No",[173,201,202],{},"So the reply can be about your situation rather than generic",[155,204,205,208,210],{},[173,206,207],{},"Your message",[173,209,178],{},[173,211,212],{},"It is the enquiry itself",[115,214,215],{},"You are under no statutory or contractual obligation to give us any of it. The consequence\nof leaving out your name or your email address is simply that the form cannot be sent,\nbecause there would be no way to reply. Leaving out your company changes nothing about the\nreply you get.",[115,217,218],{},"All of it comes from you directly. We do not buy contact details, and we do not receive them\nabout you from anybody else.",[115,220,221,224],{},[126,222,223],{},"We do not ask for special category data",", such as anything about health, beliefs or\nbackground, and the message box is not an invitation to include any. Please do not send us\ninformation of that kind through this form.",[119,226,228],{"id":227},"what-this-website-does-and-what-it-does-not-do","What this website does, and what it does not do",[115,230,231],{},"This part is the one most often wrong on a site of this kind, so it is stated in detail.",[233,234,235,242,248,254,260],"ul",{},[236,237,238,241],"li",{},[126,239,240],{},"No cookies are set by this site",", of any sort, for any purpose. There is no consent\nbanner because there is nothing to consent to.",[236,243,244,247],{},[126,245,246],{},"Nothing kept on your device identifies you."," The pages write no identifier of any kind\nand keep no record of what you have looked at. What the site's own software keeps in your\nbrowser is technical housekeeping, such as noticing that a newer version of the site has\nbeen published, and none of it describes you, follows you or is sent anywhere.",[236,249,250,253],{},[126,251,252],{},"There is no analytics."," No measurement product runs on this site, no visitor statistics\nare collected, and nothing profiles you or follows you between pages. If that ever changes,\nthis notice changes in the same release and the site publishes what is stored and how to\nrefuse it before anything is measured.",[236,255,256,259],{},[126,257,258],{},"There are no third-party requests."," No advertising network, no social media widget, no\nembedded video, no chat box, and no third-party content delivery network. The typefaces are\nserved\nfrom this website rather than from a font service, so looking at a page tells nobody\noutside our hosting provider that you were here.",[236,261,262,265],{},[126,263,264],{},"The website itself stores nothing."," It is a set of files, prepared in advance and\nserved as they are. There is no database and no visitor account.",[115,267,268,271],{},[126,269,270],{},"What does happen when you send an enquiry"," is a request to a small handler on the same\nsite, which checks the enquiry and hands it to our email provider for delivery. It keeps no\ncopy.",[115,273,274],{},"That handler does two things worth spelling out:",[233,276,277,283],{},[236,278,279,282],{},[126,280,281],{},"It writes the outcome of a submission to our hosting platform's log",": whether the\nenquiry was delivered, and, where something was filled in wrongly, the names of the boxes\nconcerned. It never writes what you typed, in whole or in part, and it never writes your IP\naddress.",[236,284,285,288],{},[126,286,287],{},"It limits how many enquiries one internet connection may send"," in a ten minute window,\nwhich is what stops the form being flooded by a script. Your IP address is turned into a\none-way hash with a secret that exists only for as long as the server process does, and the\naddress itself is neither stored nor written down anywhere. The hash is held in memory,\nfalls out of use after ten minutes and does not survive a restart.",[115,290,291],{},"Our hosting provider operates the platform underneath all of that and keeps its own\noperational records of requests made to it, as any host does, and the outcome lines described\nabove are written into that platform's own diagnostic logging. Nothing measures the pages you\nlook at.",[119,293,295],{"id":294},"why-we-use-your-details-and-our-lawful-basis","Why we use your details, and our lawful basis",[115,297,298,301],{},[126,299,300],{},"We use what you send to answer your enquiry",", and to take any steps you ask us to take\nbefore we start work together. That is the whole of it. Your details are not sold, not added\nto a marketing list, not used to build a profile, and not shared with anyone beyond the two\nproviders named below.",[115,303,304,305,308],{},"Our lawful basis is ",[126,306,307],{},"legitimate interests",", under Article 6(1)(f) of the UK GDPR. The\ninterest is replying to a business enquiry that you chose to send, which is our interest and\nplainly yours as well. We have assessed it against your interests and rights and concluded\nthat it does not override them: the details are the minimum a reply needs, they are used once\nfor the thing they were sent for, and they are deleted at the end of a period that ends.",[115,310,311,312,315],{},"That is why there is no tick-box on the form. A box beside a send button cannot be refused\nwithout losing the reply, so it would not be valid consent, and it would record the absence\nof a lawful basis rather than the presence of one. ",[126,313,314],{},"You can object to this processing at any\ntime",", and how to do that is below.",[115,317,318],{},"There is no newsletter and no mailing list on this site. Nothing here signs you up to\nanything.",[115,320,321,324],{},[126,322,323],{},"No decision about you is made by automated means",", and there is no profiling.",[119,326,328],{"id":327},"who-your-enquiry-is-shared-with","Who your enquiry is shared with",[115,330,331],{},"Two providers, and nobody else. Each of them acts on our instructions rather than for its own\npurposes.",[149,333,334,347],{},[152,335,336],{},[155,337,338,341,344],{},[158,339,340],{},"Who",[158,342,343],{},"What they do",[158,345,346],{},"Where",[168,348,349,362],{},[155,350,351,356,359],{},[173,352,353],{},[126,354,355],{},"Microsoft",[173,357,358],{},"Hosts this website, on Azure Static Web Apps, and provides the mailbox your enquiry is read in and replied from, through Microsoft 365",[173,360,361],{},"The UK and the EU. This site is served from the West Europe region",[155,363,364,369,372],{},[173,365,366],{},[126,367,368],{},"Resend",[173,370,371],{},"Delivers your enquiry to that mailbox as an email",[173,373,374],{},"The United States",[115,376,377],{},"Our reply goes out from the mailbox itself rather than through Resend, so Resend is in the\npath in one direction only.",[115,379,380],{},"There is no customer relationship management system, no analytics provider, no advertising\nnetwork and no data broker anywhere in that path. If one is ever added, it is named here\nbefore it is used.",[382,383,385],"h3",{"id":384},"the-transfer-to-the-united-states","The transfer to the United States",[115,387,388,389,392],{},"Resend is a company in the United States, so your enquiry leaves the UK when it is sent. The\nsafeguard for that transfer is ",[126,390,391],{},"the standard data protection clauses in Resend's data\nprocessing terms",", which is the route Article 46 of the UK GDPR provides for a transfer of\nthis kind. You can ask us for details of it at the address at the end of this notice.",[119,394,396],{"id":395},"how-long-we-keep-it","How long we keep it",[115,398,399],{},"Per activity, because the two activities on this site keep things for very different lengths\nof time.",[149,401,402,412],{},[152,403,404],{},[155,405,406,409],{},[158,407,408],{},"The activity",[158,410,411],{},"How long",[168,413,414,422],{},[155,415,416,419],{},[173,417,418],{},"Answering your enquiry, and the correspondence that follows it",[173,420,421],{},"24 months from the last contact with you about it, and then deleted. A conversation that carries on keeps its own clock alive; one that stops starts counting from where it stopped",[155,423,424,427],{},[173,425,426],{},"Limiting how many enquiries one connection may send",[173,428,429],{},"The hashed value described above is held only in the memory of the running server, is disregarded once it is more than ten minutes old, and does not survive a restart. Nothing is written to disk",[115,431,432],{},"Twenty four months is chosen because an industrial software purchase is decided over\nquarters rather than weeks, and somebody who comes back a year later expects the earlier\nconversation to be remembered rather than to start again. It is long enough to be useful and\nshort enough to be a real limit.",[115,434,435],{},"Resend keeps its own record of the messages it has delivered for us, under its own terms,\nwhich we do not extend. An enquiry that becomes a contract is kept under our retention rule\nfor contract records instead, from the point the contract exists.",[119,437,439],{"id":438},"your-rights","Your rights",[115,441,442],{},"You have the right to ask us to:",[233,444,445,451,457,463,469],{},[236,446,447,450],{},[126,448,449],{},"give you a copy"," of the personal data we hold about you, and tell you what we do with\nit;",[236,452,453,456],{},[126,454,455],{},"correct"," anything that is wrong or incomplete;",[236,458,459,462],{},[126,460,461],{},"delete"," it;",[236,464,465,468],{},[126,466,467],{},"restrict"," what we do with it while a question about it is being settled;",[236,470,471,474],{},[126,472,473],{},"stop using it",", by objecting to the processing described above. Because we rely on\nlegitimate interests, this right is yours at any time and you do not have to give a reason.\nFor an unanswered enquiry we will normally act on an objection by deleting the enquiry and\nconfirming that we have.",[115,476,477,480],{},[126,478,479],{},"Data portability does not apply here."," It is a right that exists where processing is based\non your consent or on a contract with you and is carried out by automated means, and we rely\non neither of those. There is no consent to withdraw, for the same reason.",[115,482,483,486],{},[126,484,485],{},"Exercising any of them is one email or one letter",", to the address at the end of this\nnotice. Nothing has to be filled in, there is no form, and there is no charge. Tell us what\nyou would like us to do, and enough to let us find your enquiry, which is usually the email\naddress you sent it from.",[115,488,489,492],{},[126,490,491],{},"We answer within one month."," If a request is complicated we may take up to two months\nlonger, and we will tell you inside the first month if that is going to happen, and why.",[119,494,496],{"id":495},"how-to-complain","How to complain",[115,498,499],{},"If you are unhappy with how your details have been handled, please tell us first, at the\naddress below. We would like the chance to put it right.",[115,501,502,503,506,507,514],{},"You can also complain to the ",[126,504,505],{},"Information Commissioner's Office",", which is the UK's\nsupervisory authority for data protection, and you can do that whether or not you have come\nto us first. The ICO takes complaints at\n",[508,509,513],"a",{"href":510,"rel":511},"https:\u002F\u002Fico.org.uk\u002Fmake-a-complaint\u002F",[512],"nofollow","ico.org.uk\u002Fmake-a-complaint",", and on its helpline,\n0303 123 1113.",[119,516,518],{"id":517},"changes-to-this-notice","Changes to this notice",[115,520,521],{},"The date printed under the heading at the top of this page is the date this version took\neffect. When any of it changes, that date changes in the same edit, and there is one current\nversion rather than an archive of superseded ones.",[119,523,525],{"id":524},"how-to-contact-us","How to contact us",[115,527,528],{},"For anything in this notice, to exercise any of the rights above, or to ask about the\nsafeguard for the transfer described above, write to us at:",{"title":530,"searchDepth":531,"depth":531,"links":532},"",2,[533,534,535,536,537,541,542,543,544,545],{"id":121,"depth":531,"text":122},{"id":140,"depth":531,"text":141},{"id":227,"depth":531,"text":228},{"id":294,"depth":531,"text":295},{"id":327,"depth":531,"text":328,"children":538},[539],{"id":384,"depth":540,"text":385},3,{"id":395,"depth":531,"text":396},{"id":438,"depth":531,"text":439},{"id":495,"depth":531,"text":496},{"id":517,"depth":531,"text":518},{"id":524,"depth":531,"text":525},"What Opcela does with the details you send through this website, who they are shared with, how long they are kept, and how to see or delete them.","2026-08-12","In effect from","md",{},true,{"title":71,"description":546},"legal\u002Fprivacy-notice","ljHh1HxbJ93lUu0BEFcSKt6bUDtILHGdTeClrtMhkxo",1786887361247]